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Do you need assistance?

Fill in the form to make a specific request

Support Request

To request more information, please send an email to 3sun.aftersales@enel.com, including the following details:

First Name *

Last Name *

Company

Business Category

E-mail *

Phone *

Description of request

Please fill out all required fields.

Only requests that include all of the information listed above will be considered. Incomplete requests may not be processed.

To read the full privacy policy on the processing of personal data, click here.

Complaint Submission Request

To submit a complaint, please download the form below, fill it out, and send it to 3sun.aftersales@enel.com.

In addition to the form, you may attach other documents (delivery notes, orders, invoices, photos, reports, etc.).
File format requirements: pdf, doc, docx, xls, xlsx, ppt, pptx, jpg, png. The maximum size of a single file is 3 Mb. The maximum number of files that can be attached is 10.

Customer Claim Form (.docx)
DOCX (0.04MB) Download the form
Customer Claim Form (.xlsx)
XLSX (0.05MB) Download the form